Refund Policy

Refund Policy

At Dream Poster, we want you to be completely satisfied with your purchase. We understand that sometimes things don't go as planned, and we're here to help.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible. We take great care in packaging our wall art, but we understand that issues can occur during shipping. Reach out to our customer service team, and we'll work with you to resolve the situation.

Refunds and Replacements

Each refund or replacement request is reviewed on a case-by-case basis. We carefully assess every situation to ensure a fair resolution that meets your needs while maintaining our commitment to quality service.

Timeframe for Contact

To be eligible for a refund or replacement, please contact us within a reasonable time after receiving your delivery. This allows us to address any issues promptly and effectively.

Product Condition

When applicable, products should be unused and in their original condition for refund or replacement consideration. This helps us maintain the quality standards our customers expect from Dream Poster.

Shipping Information

Please ensure that your shipping information is accurate when placing your order. We cannot guarantee refunds for delivery issues that result from incorrect shipping information provided during checkout. Double-checking your address before completing your purchase helps ensure your wall art arrives safely at the right location.

Contact Us

If you have any questions about our refund policy or need assistance with an order, please don't hesitate to reach out to our customer service team. We're here to help make your Dream Poster experience a positive one.